Amtrak Travel & People with Disabilities
The Americans with Disabilities Act (ADA) is a civil rights law and does not require that transportation service be provided in every community where people live. However, if Amtrak rail service is provided, it must comply with ADA requirements for accessibility for people with disabilities. The ADA covers rail vehicles, transportation facilities (rail stations, etc.), and rail service.
Relevant Links
Amtrak - Accessible Services for Passengers with Disabilities
U.S. Department of Transporation - Emergency Preparedness and Individuals with Disabilities
U.S. Department of Transportation - Filing a Complaint Against Amtrak
Send your complaint to:
Federal Railroad Administration
ROA-10
Office of Civil Rights
1120 Vermont Ave., NW
Washington, DC 20590
(202) 493-6010 (Voice)

