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Advancing the Human & Civil Rights of People with Disabilities in Illinois




Find answers to frequently asked questions (FAQs) about EFE’s Employment Rights Helpline. Just click on a question below to reveal the answer associated with it.

Equip for Equality’s Employment Rights Helpline receives calls about a wide variety of issues. Here are some typical questions:

  • I am having trouble with my performance at work and I think it may have to do with my disability. What can I do?
  • How do I request reasonable accommodations?
  • What should I do if my employer denies my request for an accommodation?
  • Should I disclose my disability? How should I do it?
  • Can an employer ever ask questions about my disability?
  • How do I request FMLA leave?
  • My employer asked me for all of my medical records. What should I do?
  • What do I do if I am being retaliated against for requesting FMLA leave?
  • I think I am being discriminated against because of my disability. What do I do?
  • How do I pursue legal action against my employer for disability-related discrimination?
  • I am having trouble finding a job. Are there any resources available for people with disabilities to assist them in finding jobs?
  • I feel my employer owes me wages. What can I do to address this issue?

Call our toll-free Helpline at 1-844-RIGHTS-9 (844-744-4879) or email us.

You can also complete this client questionnaire and return it to us.

Our Helpline staff can:

  • Discuss your rights under the ADA
  • Answer your employment rights questions
  • Assist with reasonable accommodation requests
  • Help you understand your options
  • Share fact sheets, sample letters and forms
  • Provide referrals
  • Offer other assistance as needed

Here’s what you should know when calling the Employment Rights Helpline:

  • Our Helpline staff will try to talk to you right away. If we can’t take your call, you should leave a message, and we will return your call within three working days.
  • During our first call, we will ask you some background questions so we can figure out how to help you. These initial calls last from 30 minutes to one hour.
  • Shortly after this initial call, our Helpline staff will follow up with you to provide advice about your employment rights as a person with a disability as well as suggestions for next steps to address the issues you are experiencing. EFE has a library of resources that can help address many of the issues you may be experiencing, including fact sheets with practical guidance.
  • Our Helpline staff may also be about to provide additional assistance by reviewing and revising documents such as an email to a supervisor, a request for accommodation, an EEOC charge of discrimination, etc.
  • If representation is requested, our Helpline staff may request additional documentation so that we can evaluate if we are able to provide such assistance.

In some cases, EFE may ultimately accept for a higher level of representation, including representation in an informal negotiation, at the EEOC, IDHR or other administrative proceeding, or in state or federal court.


Last updated: April 18, 2019

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