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Advancing the Human & Civil Rights of People with Disabilities in Illinois


LaSalle Bank Case

While recent years have seen an explosion of cases about website accessibility, these issues have been important for some time. Equip for Equality resolved a case in 2005 with LaSalle Bank addressing issues of website accessibility.


LaSalle Bank Settlement Agreement  

  • In 2005, Equip for Equality, with co-counsel Lainey Feingold, negotiated a settlement requiring the bank to install Talking ATMs for people who are blind
  • The settlement also required LaSalle Bank to address the accessibility of its website
  • The settlement requires LaSalle Bank to:
    • Use good faith efforts to comply with WCAG priorities
    • Raise awareness about web access
    • Publicize how users can bring concerns to Bank’s attention
    • Include web accessibility as a criteria for proposals and procurement documents involving third party content
    • Use web accessibility consultant to review online banking and provide report on compliance – bring into compliance if needed


See here for a copy of the agreement.

See here for additional information from co-counsel Lainey Feingold.

Last updated: April 18, 2019

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