SSA and Economic Impact Payment Resources
We understand that many people who get Social Security or Social Security Insurance (SSI) have questions about their benefits during COVID-19. Because the rules and laws are changing so quickly right now, we have collected a series of links to government websites that answer your questions. We will update this list as new information comes out.
COVID-19 and the Social Security Administration
The Social Security Administration (SSA) created a web page to keep people up to date on what they are doing during COVID-19. SSA beneficiaries and representative payees should check this page often, or subscribe to updates at the top of the page: https://www.ssa.gov/coronavirus/
Economic Impact Payment
If you receive Social Security or SSI, you can find information about how to get your economic impact payment on SSA’s web page: https://www.ssa.gov/coronavirus/#anchorA
In addition, the Federal Trade Commission has issued an alert to remind consumers and nursing home operators that facilities cannot take stimulus checks from Medicaid patients: https://www.ftc.gov/news-events/press-releases/2020/05/ftc-alerts-consumers-about-nursing-homes-assisted-living
Rep Payees and the Economic Impact Payment
If you are an SSA representative payee, the economic impact payment belongs to the Social Security or SSI beneficiary. It is not a Social Security or SSI benefit. Payees should discuss the payment with the beneficiary. If the beneficiary wants to use the money independently, the payee should provide it to the beneficiary. If the beneficiary asks the representative payee for help in using the money in a specific way or help saving it, the payee can provide that assistance outside the role of a payee.
For more information, see SSA’s guidance for representative payees here: https://www.ssa.gov/coronavirus/#reppayee
Getting Help From Your Local SSA Office During COVID-19
As of March 17, 2020, all local SSA offices are closed to the public for in-person service. SSA asks the public to first try to use their online services before calling for help. If you cannot use these online services, you can find the phone number for your local office by using the Field Office Locator web page and looking under Additional Office Information.
Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.
Equip for Equality Representative Payee Monitoring During COVID-19
The state Protection and Advocacy (P&A) systems, including Equip for Equality, are still monitoring representative payees during COVID-19. New reviews are done by phone or mail. We are also finishing reviews started before the COVID-19 pandemic.
Last updated: May 18, 2020