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Advancing the Human & Civil Rights of People with Disabilities in Illinois


SSA and Economic Impact Payment Resources

We understand that many people who get Social Security or Social Security Insurance (SSI) have questions about their benefits during COVID-19. Because the rules and laws are changing so quickly right now, we have collected a series of links to government websites that answer your questions. We will update this list as new information comes out.

COVID-19 and the Social Security Administration

The Social Security Administration (SSA) created a web page to keep people up to date on what they are doing during COVID-19. SSA beneficiaries and representative payees should check this page often, or subscribe to updates at the top of the page:

Economic Impact Payment

If you receive Social Security or SSI, you can find information about how to get your economic impact payment on SSA’s web page:

In addition, the Federal Trade Commission has issued an alert to remind consumers and nursing home operators that facilities cannot take stimulus checks from Medicaid patients:

Rep Payees and the Economic Impact Payment

If you are an SSA representative payee, the economic impact payment belongs to the Social Security or SSI beneficiary. It is not a Social Security or SSI benefit.  Payees should discuss the payment with the beneficiary. If the beneficiary wants to use the money independently, the payee should provide it to the beneficiary. If the beneficiary asks the representative payee for help in using the money in a specific way or help saving it, the payee can provide that assistance outside the role of a payee.

For more information, see SSA’s guidance for representative payees here:

IL ABLE Accounts and the Economic Impact Payment

You can put all or part of your payment into an IL ABLE account. That way, you don’t have to worry about spending the money right away if you don’t need to or want to. Some people may choose to save some of the money for later. An IL ABLE account is a way to save give you flexibility. Plus, it will have the same benefits protection that the other money in your IL ABLE account has. For more information, see this IL ABLE fact sheet

Getting Help From Your Local SSA Office During COVID-19

As of March 17, 2020, all local SSA offices are closed to the public for in-person service. SSA asks the public to first try to use their online services before calling for help. If you cannot use these online services, you can find the phone number for your local office by using the Field Office Locator web page and looking under Additional Office Information.

Note, if you already had a scheduled appointment with your local office, an employee from that office will attempt to call you at your scheduled appointment time.

Equip for Equality Representative Payee Monitoring During COVID-19

The state Protection and Advocacy (P&A) systems, including Equip for Equality, are still monitoring representative payees during COVID-19. New reviews are done by phone or mail. We are also finishing reviews started before the COVID-19 pandemic.  For more information, see here:

Last updated: September 18, 2020

This website is made possible by funding support from the U.S. Department of Health and Human Services, both the Administration on Developmental Disabilities and the Center for Mental Health Services of the Substance Abuse and Mental Health Services Administration; and the U.S. Department of Education, the Office of Special Education and Rehabilitative Services. The contents of this website are solely the responsibility of Equip for Equality and do not necessarily represent the official view of any of these agencies.

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